Connect to CRM system via Visual Composer

[Former Member]

I have created a new SAP_CRM connection in my portal landscape and trying to retrieve some data via VC from my SAP_CRM connection. When I click on Find data in my VC I get the error "failed to connect to backend system. Check your system definition and user privileges".

If I perform a "connection test" in my portal I get the error that "An HTTP/S connection to http://ncdapp22.esc.win.colpal.com:8022/sap was not obtained successfully; this might be due to a closed port on the Firewall.".

I'm not too sure how to trouble shoot this one. I've read a few posts on SDN saying that I should try to disable the firewall but I don't have access to the CRM server to do so. Is there anything else I could check? Also, I have created an Iview which points to a BSP in my SAP_CRM system. This iview works fine in that it retireves my data from SAP_CRM. Its just that I can't connect to SAP_CRM via VC. PLEASE HELP!!!

[Former Member · Accepted solution]

Hi Vincent,

You will get this error when there is no UserMapping to the CRM System for the user you have logged in to VC. For doing the user mapping you should follow the follwing steps-

-Open the System You have created

-in the 'Property Category' select 'UserManagement'

-Select Usermapping type as 'user,admin'.

-Save the system.

-Now go to Usermanagement

-Give the Username to which u need to do mapping in Idendity management

-Select the user and select modify

-Select usermapping for system acess tab.

from the dropdown select the system u have created

-At the bottom give the username and password to that backend system

This will solve you problem.

[Former Member · Accepted solution]

Thanks Raju. I have awarded some points but I check my settings for Usermanangement and it is set to user,admin.

Also, I don't quite understand the point below which I've bolded.

Seems like you are repeating yourself. Please advise

-Open the System You have created

-in the 'Property Category' select 'UserManagement'

-Select Usermapping type as 'user,admin'.

-Save the system.

*-Now go to Usermanagemen

t*-Give the Username to which u need to do mapping in Idendity management

-Select the user and select modify

-Select usermapping for system acess tab.

[Former Member · Accepted solution]

Vincent,

Sorry for the mistake. Actually that is not 'UserManagent' it is the 'User Administration' in Portal. In the User Administration Tab you can find the Identity Management and you can follow the above stated procedure.

[Former Member · Accepted solution]

Hi,

In Portal You Can Create System Object .In System Object You Can Specify CRM System Connection Properties.After That You Can Create System Alias.

In Visual Composer You Can Select System ALias And Whatever data you want in crm that can be search. and modelling application in visual composer.

Points Are Welcome

Thanks

SubbaRao Chinta

[Former Member · Accepted solution]

Hi Raju,

I am facing same issue

error msg :

An HTTP/S connection to http://NW04SBI7.test.com:8000/sap/bc/gui/sap/its/webgui was not obtained successfully; this might be due to a closed port on the Firewall.

How to solve this issue?

I tried following the steps you mensioned but i can't find

any thing like identity management under user administration.

Thanks in Advance.

Regards,

Raghu.

Edited by: Raghu tej harish reddy on Sep 11, 2008 2:03 PM