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Unable to install CrystalReport runtime SP22 on Windows 2003 Server SP2 (32b)


We used to have Crystal Report SP17 with our VisualStudio 2015. Our production environment is still using Windows 2003 Server SP2 (32bits).

We migrate to VisualStudio 2017 and have to intall SP22 of CrystalReport for VisualStudio for compatibility reason.

Now, we try to update the runtime version running on our server but the MSI failed to install the runtime. The installation crashed during the installation (after 80% of the process) with the following message : "SAP Crystal Reports runtime engine for .NET Framework (32-bits) installation ended prematurely because of an error.

Thanks for your support !


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1 Answer

  • Best Answer
    Mar 13, 2018 at 03:03 PM

    Did you update your project to SP 22 first, rebuild it and then deploy to your 2003 server?

    Look in the logs in the user temp folder, it should generate a temp log file, see what it is complaining about.

    You also MUST right click on it and select Run as Administrator.


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