on 08-05-2008 7:27 AM
Hello,
We currently have completed implementation using SolMan and gone-live. From the operational side of things we have set up EWA and Maintenance Optimizer in our SolMan. We are planning to implement Business Process Monitoring (BPM) functionality. Please provide inputs as to,
- Can we use the business processes modelled during our implementation phase. Or have the business processes specifially be re-created for BPM functionality
- Since we have not configured Service desk feauture - can we still implement BPM
-How does BPM relate to the central monitoring functionality in SolMan
Thanks in advance
Mani
Hi,
If you have mapped your Business Processes in SOLAR01, you can re-use them for BPM (Infact that's how it works). You can select your business process, when you go into
DSWP --> Operation Setup --> Solution Monitoring --> Business Process Monitoring --> Setup up Business Process Monitoring.
You can always use BPM without your servicedesk in place. You can also integrate servicedesk with BPM if required.
Hope this solves your problem.
Feel free to revert back.
--Ragu
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Hello Mani,
yes you can re-use your processes from the implementation part but you have to perform one intermediate step.
Within the Solution Directory you have to copy the process from the project to the Operations solution. Only then you can select this business process in the Business Process Monitoring.
More information on Business Process Monitoring and how to set it up canb e found under https://service.sap.com/bpm --> Media Library
Best Regards
Volker
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