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Unable to start or delete Java app on HCP

Dear All,

I have a java application on HCP which was up and running. However, since last one day the application does not start and gives a message

"Unable to start application pvsprocessingapp: The application you are trying to start has a failed or starting process. Stop it and try starting again"

I tried to delete the application as well, but here as well it fails with error "Unable to delete application <app>: Internal Server Error (500)"

Could somebody help us out, as i would not want to delete this app, as i would loose the configuration and bindings associated with the app.

Regards,

Anit

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1 Answer

  • Best Answer
    Oct 29, 2016 at 08:16 PM

    Hello Anit,

    I'd suggest to use Neo Console Tool "status" command [1] with a "show-full-process-id" flag and get a process ID of your app, the you may stop that "corrupted" process by its ID with "stop" command [2] (use "application-process-id" argument). After that you should be able to start application normally.

    Regards,

    Anton

    [1] https://help.hana.ondemand.com/help/frameset.htm?d4f6592584464cc6a5c3c0b6fc88abf9.html

    [2] https://help.hana.ondemand.com/help/frameset.htm?b5bfcbf682684129b142606e1d4ca5cb.html

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