ECC Product Hierarchy to CRM

[Former Member]

Hi all,

We have a product hierarchy created in ECC in Tcode V/76. These hierarchies have 3 levels and assigned to different materail in ECC materail master.

We have done a initial load of Materail and all the products in CRM now have the R3PRODSTYP. But none of them got assigned to R3PRODHIER when I check in Product wokbench. This is making my product search in a Sales order really difficult.

Is it a standard behavior that R3PRODHIER does not get assigned automatically even though those materail belong to that hierarchy in ECC?

I cheked the SMW01, no errors in initial load of the objects "Material", "DNL_CUST_PROD01" etc.

Any help much appreciated.

Edited by: Praveen Rangineni on Aug 4, 2008 4:10 PM

[Former Member]

Hi,

Can you please check what base hierarchy is assigned to the 'product' application in your CRM system.

SPRO->Cross-Application Components->SAP Product->Product Category->Assign Category Hierarchies to Applications

I guess its set with R3PRODSTYP due to which all your product master data downloaded from ECC is created with categories of the base hierarchy of R3PRODSTYP instead of R3PRODHIER.

Hope it helps!

Thanks,

Sudipta.

[Former Member]

Thanks Sudipta,

Yes it is assigned to R3PRODSTYP.

Now do you think the only way left for me is to assign R3PRODHIER manually to all the products in CRM?

What effect will it have if I do that?

Thanks again.

[Former Member]

Yes..That can be a possible approach. But the product maintenance workbench will not allow you to delete the base category with which the product was created.

Instead the best way is to use this recategorization trx. COMM_PROD_RECATEG to change the category assignment of all your products on the fly.

Please use this in TEST mode first and then go for it!

Thanks,

Sudipta.

Note: Unfortunately, the report cannot be executed to delete the assignment of a category to a product when that category is assigned to the base hierarchy.

In that case, a report program to reassign the base hierarchy would be 1 option. Alternatively, you need to purge your product data in CRM and restart the download from ECC after making the customizing change.

Edited by: Sudipta Sarma on Aug 5, 2008 1:00 AM