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[Bug] Images are not always displayed inline

pokrakam
Active Contributor

Why is it that images are sometimes not displayed?

I just posted a question https://answers.sap.com/questions/453632/bug-dates-for-old-questions.html and the images are just visible as links. After pasting didn't work (I keep trying just for fun), I saved and uploaded. But on posting, they were not visible inline

But oddly when I went back in to edit, they were there as I originally added them:

Files were jpegs created with Snagit for Mac, posted using Safari.

moshenaveh
Community Manager
Community Manager
0 Kudos

Hi Mike,

What browser are you using?

Regards,

Moshe

pokrakam
Active Contributor

As I wrote, files were jpegs created with Snagit for Mac, posted using Safari.

moshenaveh
Community Manager
Community Manager
0 Kudos

Sorry. Missed that. We will create a bug ticket.

pokrakam
Active Contributor
0 Kudos

Thanks, I have seen it on a few questions so has been lingering for a while.

Jelena
Active Contributor
0 Kudos

Did you use the image button or attachment button? From my experience in Chrome and FF, if you use image button then the image is displayed. Otherwise a link is displayed (even when it's actually an image).

It is odd though that you get different result when editing...

pokrakam
Active Contributor
0 Kudos

The mountains button. It usually works, and is always shown correctly while writing but occasionally disappears after submitting.

former_member548624
Participant
0 Kudos

Hi Mike,

Thanks for raising this issue. We have brought it to the attention of the IT team, and hopefully, we will have issue fixed soon.

Jelena
Active Contributor
0 Kudos

Hi Mike, just stumbled upon this as unanswered. Is this still an issue? I haven't experienced this myself. Just wondering if this is still an open question.

Thanks!

pokrakam
Active Contributor
0 Kudos

I think so, I don't look at the forums much but still see the odd question where you have to click on the link to show the image.

Recent example:

https://answers.sap.com/questions/667739/all-parameters-from-the-netweaver-config-are-not-g.html

Accepted Solutions (1)

Accepted Solutions (1)

oliver
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hey, this is actually a normal behavior of the platform. you have the two options of either attaching a file, or embedding an image. in the above case, the image got attached as file, and therefore it doesn't show embedded in the content.

pokrakam
Active Contributor
0 Kudos

Hi Oliver,

I don't believe this is the case, because it only becomes apparent after posting. When attaching an image as a file, I see the link straight away.

Example of an image insertion using the picture button:

And attaching it as a file using the paperclip:

screenshot-2018-11-20-at-160643.png

And lastly a screenshot of how the above looks in my editor before posting:

------------------------------------------------------------

------------------------------------------------------------

So the difference is clear.

pokrakam
Active Contributor
0 Kudos

...and when I go back in and edit my post above, the attachment stays an attachment. So your explanation is valid, but I don't think it's the same issue as the behaviour I originally described.

In the original scenario it displays an image while editing, a link once posted, and an image again when editing. When "attaching" I see a link all the time.

former_member186338
Active Contributor
0 Kudos

mike.pokraka

Browser used?

pokrakam
Active Contributor
0 Kudos

<sigh> now I have to scroll up and "comment" on Oliver's post in order to "reply" to you...

Safari. I did mention it in my original post, but I guess you make a relevant point in asking as it was 8 months ago.

former_member186338
Active Contributor
0 Kudos

mike.pokraka

I know about bug with IE - not showing jpg images in the posts... but this is not your case!

pokrakam
Active Contributor
0 Kudos

<show all><scroll><comment>

OK, and I checked my original example again and the question is now magically showing the images - compare by following the link, the question now shows images, unlike my screenshot of it.

So either it has been fixed and the other occurrences are indeed attachments, or it's random. The behaviour was random to start with, only happened every now and again.

oliver
Product and Topic Expert
Product and Topic Expert
0 Kudos

Nothing to add, works as described by you and me above. I assume it was a bug and has been fixed at some point. #100DaysOfCommunityQA.

pokrakam
Active Contributor
0 Kudos

It looks that way, assumed fixed. Thanks.

Answers (0)