Approve Working Time Error

[Former Member]

Hi

We are on EP7 with ECC6.0 as backend.

We are trying to use the Approve Working Time iview in MSS but it gives the following error:

Critical Error

A critical error has occured. Processing of the service had to be terminated. Unsaved data has been lost. 
Please contact your system administrator. 
 
  The ASSERT condition was violated., error key: RFC_ERROR_SYSTEM_FAILURE

We have maintained the following customizing in backend(

1.Define Approval view: SAP_LINE ( SAP Approval by Line Manager)

2.Define Field Selection for Individual Approval view: SLIN1 and with it Field customizing Field label

Personnel Number , Attendance or Absence Type,Text for Attendance or Absence Type, WorkBreakdown Structure Element, Receiver Order etc.

3. Define Field Selection for Detail View: Attendance, Counter etc

4.Define Profiles and Assign to Views: SAP_Line: Initial View=SAP_Line.

5. Create Rule Groups: SAP Standard( 01)

6 Adjust Webmo feature: Time Sheet Application..assigned rule group: SAP Standard(01)

The Approver is a Manager with A012 relationship with a particular org unit.

Kindly suggest where may lie the problem.....we have a requirement of Collective Approval of Working Times of his subordinates by the Manager.

I would like to add here that we are able to approve Working time requests individually through UWL...but we need to use the Approve Working Time Iview.

[siddharthrajora · Accepted solution]

You can see the rule group being used for selecting employees

is MSS_LCA_EE. So you need to modify the rule group where a person can approve the employees time, it doesnt matter

if they report to him or no.

So basically write a evaluation path and assign it to the above

rule group., If you want to achieve this.....

Please check OADP in MSS for more on the config part

[Former Member]

Hi,

Can you tell me how you resolve the issue.

I have already maintain the things :

ie:

In the IMG (transaction SPRO), go to

- SAP Customizing Implementation Guide

- Cross-Application Components

- Time Sheet

- Specific Setting for CATS regular

- CATS regular

- Approve Working Time

- Define Field Selection for Individual Approval View

- Define Field Selection for Detail View

what is solution.? to get rid of RFC_ERROR_SYSTEM_FAILURE

[Former Member]

Hi

We are using the standard taskTS20000460. But we want to use the Approve Working Time service iview.

When we were using the evaluation path for approving the working time data through A012( Chief) in MSS, we were able to see all the working times recorded by the subordinates of the said Chief( Manager) in the service Approve Working Time itself, we did not necessarily have go to UWL and approve from there....Now after we have made the required changes in the evaluation path and made A002 as the approver, the same iview Approve Working Time has a message that "No date exists that needs to be approved'.

At the same time we are able to view and approve the working time data from UWL of A002.

Is there a change that needs to be done in the service to get it working ? or it this because of some other reason.

Please advise.

[siddharthrajora]

Please check what WF you are using? Can you advise

[Former Member]

Hi Siddharth

Thanks for your reply....We have been able to partly achieve this by changing the evaluation path and have also made the required change in OADP.

Now the Immediate Supervisor (A002) is able to view the Working Time Approval requests of his individual subordinates from UWL and is able to approve/reject the request.

But Approve Working Time service is not able to fetch the same approve working time request line items for the subordinates.

Our requirement is to enable this service(iview) for the approvers. We want the approvers to use the Approve Working Time service only to act on any of the working time requests.

Can you please guide us on how to get the above mentioned.

Thanks

Ritesh

[Former Member]

Thanks for your reply Siddharth.

We are now able to see and approve the Working times now. This functionality currently is available in MSS.

But our requirement is to use the Approve Working Time functionality vieww for approvers who are not chiefs.

How can we achieve this ? Any idea !

[siddharthrajora]

Can you check the config

In the IMG (transaction SPRO), go to

- SAP Customizing Implementation Guide

- Cross-Application Components

- Time Sheet

- Specific Setting for CATS regular

- CATS regular

- Approve Working Time

- Define Field Selection for Individual Approval View

- Define Field Selection for Detail View

ie Configuration for screen areas CTS and CTD should be available in View V_PT_FIELD_SEL ,is meant to hold the relevant information.

Please check this