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Purchasing Tab Time out SAP SRM 7.0

Hi Gurus,

We are already having some time out issues on the Purchasing tab and Employee Self Services Tab due to the number of POs, SCs, in a user account, we have already applied several notes recommended by SAP vendor nothing fixed it. Last answer we got is that it was already a system limitation..

We have advised our users to create filters but this is just a temporary solution, its also causing some DB locks already.

My question is that is it possible to archive old POs in SRM so that it will not cause any timeout issues anymore? and how?

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    Nov 03, 2016 at 09:42 AM

    Dear Marvin,

    Archiving in SRM is possible. Please refer to the following Wiki area that describes all the necessary information regarding this topic: https://wiki.scn.sap.com/wiki/x/noMLD.

    As for the timeout issue, I assume that this occurs due to the big amount of documents in the POWLs. The reason why you experience the timeout is that system has to work with too many documents during POWL search. In this case the solution can be also to set search criteria for the POWL that narrows down the search result to a proper amount. The purpose of POWLs is not to display all documents in the system. Also there is no point displaying more than 100 documents at the same time, because users can't work with so many documents at once. Regarding POWL performance topic, you can find more information and SAP recommendations in the following Wiki page: https://wiki.scn.sap.com/wiki/x/JIDkG.

    Best Regards,

    Daniel

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