Skip to Content
author's profile photo Former Member
Former Member

Registration trial version of Xcelcius Engage

I have the 4.5 standard version installed on my pc; I would like to the engage version without removing the 4.5 version; when I install it with the demo key, the install works well and install shows as complete; as I try to open the software a window pops up and ask me for a key; I have tried several demo key but same for each; any idea what goes wrong?

Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Aug 01, 2008 at 05:11 PM

    This error is sometimes caused by a permissions issue with the registry. Please try the following:

    Occasionally the permissions rights on the registry setting get set so they cannot update their key even if they are the administrator.

    For some reason, permissions are not set in the u2018Suite 12.0u2019 folder in the registry. Full Control and Read become unchecked. They will have to perform a REGEDIT to make sure that u2018Allowu2019 is checked: HKEY_LOCAL_MACHINE\Software\Business Objects\Suite 12.0

    After setting the permissions in Suite 12.0, Xcelsius 2008 should then accept the keycode

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.