I have an issue where the user is running F.13.
He is giving a document number to clear and GR/IR clearing accounts in the select G/L account field.
The output generated is not selecting any items(vendors,customers or g/l accs).
The output says no clearing procedures are carried out in the error log.
The user says he wants to clear the GR/IR account and he is asking why he is not able to do that.
I am pretty new to F.13.
can anyone please explain.