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Solution document attachment document shows blank page

Mar 08 at 07:24 AM


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Dear colleagues,

We are using Solution Manager 7.2. I accessed to transaction SOLDOC. There I made structure of folders to describe solution. Then I add some document with right click New->Documentation->Document(Upload). Document is attached and can be found in list, but when i try to open (display) system opens blank page (about:blank) in new browser session. When I choose Edit Online system open document in respective application (word, excel…) and here I don’t see issue. But I can’t display document.

Could you help me how to solve this?

Best regards,


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2 Answers

Alexandre SABATIER Mar 08 at 02:15 PM

Good morning,

Follow these instructions, and let me know!

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Hi Alexandre,

I tried this but issue remains. Maybe I did something wrong because i didn't understand what means "Fill anonymous logon data". should i fill client, user name and pass or what? how to do it?

Also i didn't understand how to do this step "Also confirm, CONTENTSERV is using user type 'Service', should not be 'System'."

Kind regards,


Matthias Dörfel May 26 at 11:00 AM

Hi *,

I do have the same problem on SolMan 7.20 SPS06. Note 2482628 does not help, because it covers the use with a Content Server. Wedo not have one.

Any suggestions?

Many thanks and best regards


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Hello Matthias Dörfel,

Solution Manager has inbuilt document management system(internal content server) so you don't need a separate one. Thus you need to activate the bsp or this service as per SAP note shared that it is active

please check below sap notes too

2450482 - Display Link: Show logical Document URL

1065378 - Web links not displayed w/ external URL

2453585 - Missing authorization checks for document version content display

1389817 - Display of documents with signature via URL in Web browser