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Solution document attachment document shows blank page

Mar 08 at 07:24 AM


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Dear colleagues,

We are using Solution Manager 7.2. I accessed to transaction SOLDOC. There I made structure of folders to describe solution. Then I add some document with right click New->Documentation->Document(Upload). Document is attached and can be found in list, but when i try to open (display) system opens blank page (about:blank) in new browser session. When I choose Edit Online system open document in respective application (word, excel…) and here I don’t see issue. But I can’t display document.

Could you help me how to solve this?

Best regards,


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1 Answer

Alexandre SABATIER Mar 08 at 02:15 PM

Good morning,

Follow these instructions, and let me know!

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Hi Alexandre,

I tried this but issue remains. Maybe I did something wrong because i didn't understand what means "Fill anonymous logon data". should i fill client, user name and pass or what? how to do it?

Also i didn't understand how to do this step "Also confirm, CONTENTSERV is using user type 'Service', should not be 'System'."

Kind regards,