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External reconciliation with account blank

Hi experts,

I found a problem with external reconciliation. I don't know why some external reconciliations was created without account column (MthAcctCod).

Then I want cancel this reconciliation. It was made, but the journal entry was not appear to reconcile again, it was marked with the reconciliation canceled.

And if I try to redo the reconciliation, this shows the erro 'No matching record found G/L Accounts'.

Anyone have seen this?

Regards

capturar.png (33.9 kB)
canceled.png (24.1 kB)
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3 Answers

  • Best Answer
    Nov 16, 2016 at 02:02 PM

    Hi,

    I open ticket at SAP Support and they found that is an error and send me a script for correct the register.

    Thanks for the help.

    Regards

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  • Oct 31, 2016 at 08:55 AM

    Hi,

    Are you able to reproduce this with new transaction reconciliation?

    How many such transactions are affected?

    Regards,

    Jitin

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  • Oct 31, 2016 at 11:37 AM

    Hi,

    The issue seems to be database corruption.

    You can log a support ticket with SAP to get the same investigated.

    If you have a concrete scenario to reproduce the issue in DEMO, then do update the support ticket with the same.

    Regards,

    Jitin

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