Hello
I have 2 problem/questions with the assignment/posting of IC invoices to COPA segments related to external sales.
FYI the COS account where the IC invoice is posted, has a Field Status Group where COPA is required. The COPA information from the external invoice is therefore used in the posting of IC invoice, but the IC invoice cannot be posted automatically unless the external invoice is posted. Isn't it the right way to do it - external before internal?
Unfortuantely my polish colleagues offen issue the IC invoice before the external invoice, which results in error SAPLKEAK 0300. Can this be avoided in any other way than teach them the importance of external before internal?
Also I got a problem when the customers return goods, which are delivered via IC flows. In such situations the IC invoice cannot be posted automatically because the COS account has a Field Status Group with required COPA segments. What can be done?
Generally our way to handle/setup the IC flows, is that the right way to do it? It is very important for us to get 100% consistency between the IC COS account and the IC COS in COPA.
Best regards
Søren Kirch
LOGSTOR