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Former Member

workflow rules migration and master layout changes in new tenant in C4C

Dear Community,

Currently we are facing two issues in C4C Production tenant.

1. when we are migrating workflow rules using migration template everytime the file is failing in the first step, is there any best practices to be followed?

2. we have create new fields and sections in ticket overview screen of our test Tenant , now the same has been imported (Adapt->Import) into Production tenant , but the changes are not reflected in the tenant.When I see Admin.->Content transfer , it shows completed, but I do not see any UI adaptations/UI path there, so when I try to import again it is not allowing.

Please let me know best possible solutions.

Regards,

CD

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