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New customer account group created for "returns vendor" process


I have created a new customer account group copied from Ship To account group. This new account group will specifically be used for creating customers assigned in vendors when the "return vendor" field is checked in vendor master.

The account group has minimal fields open. Most are suppressed, including the partner functions. When creating a vendor with "return vendor" checked, pop up box appears correctly and we can create the customer with the new account group. The shipping condition is also selected at this point. Now, when we try to create a PO with "return item" flagged, no shipping tab is visible.

Note this is a third party PO/vendor. The config however is complete. When I assign existing Ship To to the same vendor, the shipping tab appears on the PO. When I use the new account group customer, the shipping tab does not show up.

Are there any fields in customer account group that are mandatory for the Shipping Data to show on the PO? I have made some fields optional and most are suppressed. I am not sure if this is really the issue because I have copied the new account group from another system, where the similar setup is working fine (that is with minimal fields).


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