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Active action box after notification completion

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Former Member

‎03-06-2018 11:40 AM

0 Kudos

Hello,

We work with quality notification in a way that from one of our action boxes customer service can create a return order (ARM).

In quality notif. department they would like to close the notification when they finished their part. After closing notification, the action boxes disappears. Could we define the action boxes in a way, that although the notification is closed, it will still be active? Regards,

Yael.

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mmcisme1
Active Contributor

‎03-06-2018 1:14 PM

Usually that is in configuration. They could set up some user codes. Make a completed one. That one allows the buttons to be open. When SAP closed is used the notification is done and no editing is possible. You might want to check with the person who does your configuration. Also add that tag to your question.

Can you open the fields for the close in ABAP? Probably with enhancement points. But do you want to? No. It will be a mess to maintain. To do it debug it. Then debug for all the places the program is used. When a user closes something - nothing else should be done to it.

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mmcisme1
Active Contributor

‎03-06-2018 1:14 PM

Usually that is in configuration. They could set up some user codes. Make a completed one. That one allows the buttons to be open. When SAP closed is used the notification is done and no editing is possible. You might want to check with the person who does your configuration. Also add that tag to your question.

Can you open the fields for the close in ABAP? Probably with enhancement points. But do you want to? No. It will be a mess to maintain. To do it debug it. Then debug for all the places the program is used. When a user closes something - nothing else should be done to it.