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Former Member
Jul 30, 2008 at 07:59 PM

Offline approval - weird characters in Outlook

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Hi all,

We're on SRM 5.0, Server 550, SP12.

Scenario: offline approval of Shopping Carts

After running report RBBP_NOTIFICATION_OFFAPP, approver is getting an e-mail in Outlook 2003 with some weird characters:

**START**

Â

   The following requires processing:

Â

   1 . Approve shopping cart of Shopper with value 64,78 USD

  Â

Â

Â

   Use the following link to log on to the system and carry out the approval online:

   Log on

Â

Â

   To approve or reject directly from this e-mail, select one of the following links:

Approve by E-mail  Reject by E-mail  Â

**END**

When I look at the same message in , these characters are not visible; but there seem to be spaces/blanks in those spots. Looks like Outlook is substituting spaces for some other character.

Also, there're some extra blank lines, which we would like removed.

Any ideas how to get rid of the unwanted characters and unnecessary lines, besides BAdI implementation?

Cheers,

Serguei