Problem while opening the PDF File in Enterprise Protal

[former_member252723]

Dear All,

I have uploaded a PDF Document of around 30 pages in KM and made an iview to view that document but when i click on the iview the document is not opening properly and after sometime the Portal/system is getting hanged.But when i open the pdf document with less number of pages it is working fine.

I am using EP 7.0 and Adobe Reader 8.1.

Any help or suggestions will be highly appreciated.

Regards

Shareef

[Former Member · Accepted solution]

Doesnt seem to appear as a portal issue neither it is a reader issue. Might be some issues with the network which isnt allowing the entire file to get downloaded and hence causing the browser to hang.

Thanks,

GLM

[former_member252723]

Solved

[javed_shaikh]

Why dont you install Adobe Reader 9. very ligh and full compatible with SAP

your loading of pdf will be much faster this is a better compatible version.

[Former Member]

Hi,

Just check with the type of the iview you have used. Try using KM Navigation iview.

Thanks

Hussain