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how do I get the item category field to populate on the transaction AFS/ATPS - SAP version 5.0

there are some users that cannot automatically display available stock without entering in the item category field. If they enter in the code TAN, when they select another material the item category field is blanked out.

Other users have the default of TAN, and it does not disappear

How can I get the default of TAN to populate this field for all users

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