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Former Member

Has The New SAP Community Killed The Community?

Hi,

It might be my own impression, but am I the only who thinks that the new SAP Community website has killed the community?

If I take ABAP development for example, what used to lively space with tens of blog posts and discussions every day seems to be a deserted land without any activity anymore...

(The only exception is Horst Keller, who seems to be the only one who somehow survived the migration, but without any followers, I'm afraid).

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29 Answers

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    Former Member
    Oct 27, 2016 at 07:20 PM
    14

    Well that no just your impression but mine too. Just try to go straight from top menu to Community-> Q&A you land in huge infohub with thousands of questions from all components I'm not interested and you? Who need such feature? And from Community -> Browse community you just land in a Browser try to pick up Abap Development and you see "featured content" and then below blogs and later... questions but last 5 that take whole screen..

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  • Oct 31, 2016 at 09:50 PM
    11

    I think the notification not being sent to the mail is the biggest disaster

    who really has the time to keep logging in to check the reply to the question which was posted I use to do that once a day and then go back based on what reply im getting

    but now its just once... and rather than answering questions its more fun reading these sort of posts where everyone shares similar feeling now since around a month and It doesnt feel like things are going to be any better...

    sigh .. I too miss the old community

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  • Oct 28, 2016 at 09:23 AM

    It didn't kill the community but it has been severely wounded though.

    Community participation is obstructed by atrocious design and hideous pain inducing colour scheme.
    We were able to glance many questions at once and decide then which were interesting to answer. Now you can see about a dozen updates at a time, so if a question has been answered 12 times in a short span your entire notification is about 1 question before you have to physically click the more button.

    I still participate but at least two thirds less than I used to.

    Kind regards, Rob Dielemans

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  • Oct 27, 2016 at 08:28 PM

    Apart the questions&answers that somehow still works (i prefer do not say a word about the quality and fruibility), yes, the community is dead.

    I open a discussion under coffee corner space and the feeling is the same among most members.

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    • Hey Simone,

      What aspect of this prefuctly werkng vurshun as you have noted. [fully functional Death Star?]

      Regards, Mike (53 fingered little Dutch boy)
      SAP Technology RIG

      Hey, it's Friday and a little levity is required.

  • Oct 28, 2016 at 03:23 PM

    Shai,

    I cannot tell if it has completely killed the community. There are 4,500 + questions now which means people still participate. But how many of this questions are actually being answered beats me. But I can tell you for sure they lost one participant: me. My contributions has stopped since the go live of the new site. It's too painful to use and too time consuming. I'll come back next month to see if the next scrum sprint has been implemented hoping the many design flaws and bugs have been fixed.

    Regards,

    Ricardo

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  • Oct 28, 2016 at 04:33 PM

    The LE (warehouse management) community has gone from about 10 questions a day to 21 questions in total since the switch over. The ABAP tag seems to be picking back up - I guess programmers are used to wading through interfaces that are less than ideal.

    While the system is not very useable now, how about we put together priorities so that we can help SAP will have the biggest pain points they need to fix. Now I wish we had a place to put a poll!

    My big 3 are -

    1. Filter the questions on tags
    2. Central place to manage followed activity.
    3. Separate (at least visually) questions versus responses in the lists (activity and questions)
    4. Yeah, I said big 3, but this is a biggie too - Followed activity is littered with stuff that I didn't follow - This may be something that can be mitigated with a fix to #2 above.
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    • Hello Michael,

      I completely agree with you on this. The Activity Stream as it stands now is definitely inundated with repeated (almost irrelevant) activities from user's subscriptions. We definitely need to allow the users a more streamlined experience through features such as Activity grouping, separating out user's own activities, and implementing tag filters. I also believe that we need to re-assess some of the activities in whole and not show them in the stream at all to increase relevancy and importance of activities.

      We have already started the grooming process of such features and these will start development when we have refined the requirements further. I am happy to keep you updated on any major developments

      Thanks

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    Former Member
    Oct 27, 2016 at 06:57 PM

    Yes. It's hard to find anything now, or to zero in on a subject area. The BW question & answer forum: I can't tell if it even exists anymore.

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  • Oct 28, 2016 at 02:02 PM

    Hello Shai,

    I think that badly wounded would be more precise. Pain is natural when we talk about changes but the pain level on this new SCN is higher than they expected.

    Anyway, I think all we, as users, can do is keep trying, giving feedback, answering questions, writing blogs and move on. We are the moving parts of this community. Hopefully, in the near future, the UX will reach a maturity level that we all expect.

    Remember: What doesn't kill you makes you stronger (or wish you were dead).

    Regards,
    JN

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    • I think it has killed several SCNers already. The only hope if any is to see now new ppl (who never experienced the old SCN) use this website (sorry cannot call it a community) and make something of it

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    Former Member
    Oct 27, 2016 at 07:16 PM

    I do agree, it has killed the enticement of getting online on forum site to answer or read Q&As.

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  • Oct 28, 2016 at 06:35 AM

    Hi Shai,..

    I do agree with you,...

    its much complicated and I can't even make myself to participant on it anymore,...

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