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C4C MRS Integration leads to error at DemandAssignment

Sending a DemandAssignment in from external CPI C4C gives back an error as folows:

<ERROR_CONTEXT> <ERROR_INFO> <EXCEPTION_INFO> <TYPE>CX_AP_DATA_REPL_MAPPING_ABORT</TYPE>
<ERROR_TEXT>An exception was raised</ERROR_TEXT>

The payload comming in was:
http://sap.com/xi/SAPGlobal20/Global">
<MessageHeader>
<CreationDateTime>2018-03-06T18:33:00Z</CreationDateTime>
</MessageHeader>
<DemandAssignmentRequest> <BasicMessageHeader/> <DemandAssignmentRequest> <TicketItem> <ItemUUID>00163e10-b464-1ed8-888c-02054d19a091</ItemUUID> <ItemAssignment> <ResourceID>18</ResourceID>
<Duration unitCode="min">20</Duration> <AssignmentCategory>1</AssignmentCategory>
<Description>Toni Test</Description>
<ArrivalDuration unitCode="min">20</ArrivalDuration>
</ItemAssignment> </TicketItem> </DemandAssignmentRequest> </DemandAssignmentRequest> </ns1:DemandAssignmentMassRequest>

What is the reason for this error ?

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  • After changing the payload the error is gone.
    But we still can't see any assignment in C4C.
    http://sap.com/xi/SAPGlobal20/Global">
    <MessageHeader> <CreationDateTime>2018-02-22T18:33:00Z</CreationDateTime>
    <SenderParty>
    <InternalID schemeAgencyID="310" schemeID="CommunicationSystemID">VISITOURVIAHCI</InternalID> </SenderParty>
    <RecipientParty>
    <InternalID schemeAgencyID="310" schemeID="CommunicationSystemID">0M25TKD</InternalID> </RecipientParty>
    </MessageHeader>
    <DemandAssignmentRequest>
    <BasicMessageHeader/>
    <DemandAssignmentRequest>
    <TicketItem>
    <ItemUUID>00163e10-b464-1ee8-88a5-46cdff85f2d3</ItemUUID>
    <ItemAssignment>
    <AssignmentUUID>00163e10-b464-1ed8-88a3-199c89eb2c09</AssignmentUUID>
    <ResourceID>18</ResourceID>
    <Duration unitCode="min">20</Duration>
    <Description>Toni Test</Description>
    <ArrivalDuration unitCode="min">20</ArrivalDuration>
    </ItemAssignment>
    </TicketItem>
    </DemandAssignmentRequest>
    </DemandAssignmentRequest>
    </ns1:DemandAssignmentMassRequest>

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0 Answers