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Why update process execute report RSM13000 for very long time?

former_member207732
Participant
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Hi,

When I use sm50 or sm51 to check my CRM system which version is 5.0, I found some UPD processes execute report RSM13000 for very long time. And some DIA processes are executing report SAPMSSY1 for verly long time too. They are occupy lot of processes of system. How does this happen? What's the reason and how to solve it? Thanks for your help!

Many thanks and Best regards,

Long

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Please check the configurtion of your system.As per your reply it seems that the work processes are not sufficient in the system.

Hi wait time and response time ,is problem in the system.Either you have a lot of load on the system or you CPU's are over loaded.

Please check the system status from st06 and look for the cpu utilisation /memory utilisation.

SM66 to see the long running online and background jobs.

St03n - look for the workload and wait times for all transactions.

st02-may help in checking the memory paramaetrs.

Hope it will help you in resolving the issue.

Thanks

Amit

Answers (1)

Answers (1)

Former Member
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Hi,

Look in SM13 what are these long asynchronous updates. See if these are big updates.

You can also check individual UPD steps response times with STAD.

You have to analyse what is going on. There could be plenty of reasons for your problem.

Regards,

Olivier

former_member207732
Participant
0 Kudos

Hi Olivier,

Thanks for your reply!

I used STAD to check statistics. I found in some rows, there're big wait time and response time, but time in WP is not small. What does it means? What they were waiting for? What caused they wait there?

Thanks a lot!

Best regards,

Long