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While installing crystal server sp2016 i am getting error and setup gets skipped.

Mar 05 at 10:09 PM

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11:02:23.277 Log opened on 2018/03/05 11:02:23 11:02:23.277 Setup engine launch from install media 11:02:23.277 Engine 64-bit capable: true 11:02:23.277 Mapping system locale to installer lang code... 11:02:23.293 Language: en 11:02:23.293 Country: US 11:02:23.293 Initializing string resolver for the first time. 11:02:23.293 Available setup langs: ar;cs;da;de;en;es;fi;fr;he;hu;is;it;ja;kk;ko;nb;nl;pl;pt;ro;ru;sk;sl;sv;th;tr;uk;zh_CN;zh_TW 11:02:23.293 Initial setup lang: en 11:02:23.293 Parsing file: C:\Users\ADMINI~1\AppData\Local\Temp\1\sap_setup\engine\1\setup.engine\uitext\setup.engine.lang_en.uitext.xml 11:02:23.293 Number of strings parsed: 150 11:02:23.293 Detecting product du dir... 11:02:23.484 I:\Crystal2016_sp04\CRServer_win\dunit\product.crystalserver2011-4.0-core-32\ is not a dir -- not loading product DU from install media. 11:02:23.484 No manifest under: I:\Crystal2016_sp04\CRServer_win\\InstallData\\InstallManifest.sqlite -- not loading product DU from install dir. 11:02:23.484 Could not detect product DU dir. 11:02:23.527 Error: Product du dir could not be determined. Exiting... 11:02:23.527 Exiting Windows wmain function


Please let me know any resolution for this.

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