Hi I have a Question about surveys, my problem is that i can´t export the results to PDF from HTML5, but it works when i do it from app in my device IOS it , i d´nt know if it is a mistake or a change.
I appreciate any help.
Best Regards !
Frederick.
Hello Frederick,
I hope this message finds you well.
As per our SAP Help Portal - Survey - Functions & Features
you can find on Survey Reporting that the user is able to export survey results to Excel format detailing all survey responses for filtering/advanced reporting purposes.
However, the user will be able to generate PDF summary for responses in a survey that are set to Completed.
I also confirm this behavior in our RUI Internal Test System of the latest release 1802 and I could confirm that for Active Surveys the report is generated just in .cvs file.
You can also check the KBA 2386911 - Generate Ticket Summary for Product Survey does not work (https://launchpad.support.sap.com/#/notes/2386911) - Resolution session where we can find that
"Survey pdf Summary is currently supported only for "Checklist" kind of survey irrespective of consumer (ticket or visit or opportunities)."
I hope this information can help you.
Thank you very much for you contact on Forum Questions.
I think that if necessary I have to develop this function, to export all the results of the survey to PDF?.
This information clarifies my doubt, great day. Regards !!
Hello there Frederick,
I hope this Monday is going well for you there at Mexico.
I opened here one of our surveys, in HTML5, in a Internal Test System of the latest release (1802). As you can see below, in the view "Results" there is an 'Export' button available, that triggers the download of a sheet with the results.
This button can be hidden by Page Layout. Check if the key user is able to see this button - in that case, you might be restricted to do it by page layout/business role.
Have a nice week start there, bye!
Hi Fabio.
I appreciate your help, and I hope that your week goes great, I´m very well tank´s.
I comment that the buttom is available, also I validate in the UI environment and these allows download the results in format PDF
in the HTML5 environment I can´t download the results in PDF format, only can be download in excel as show in the next picture:
I remember that in HTML5 could also be downloaded in format PDF.
I appreciate the guidance that you can give me.
Have a nice day Fabio, Regards !!