on 03-05-2018 10:07 PM
Hi all,
I have a report which has multiple sub reports. I have recently learnt how to link excel sheets to Crystal Reports, which is great.
One of my sub reports is an excel sheet and, when I load this on Crystal, it shows and works properly.
When I auto schedule this report to send to colleagues, it sends an email with no attachment. If I take the excel report off, it sends fine with no issues.
Does anybody have any idea how to make this work correctly?
Hope I make sense, but if not then feel free to ask questions!
Matt
Did you set the log on info for the subreports data source? If it's not set or not available that would stop it from running.
Don
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Hi Don,
Thanks for your reply.
The company I work for hire out plant equipment, so our schedules are done through our hiring system (Insphire).
I don't believe the firewall is the issue (although I really am no expert), as this scheduled email does send when I don't have this excel sub report. (The main report has multiple sub reports, all of which work fine - until I add the excel report).
It is just this sub report that stops the scheduler from working.
Any further info would be greatly appreciated.
Matt
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Hi Matt,
I assume you are using BOE to schedule and send the reports out?
Attachments are being removed by your AV or Firewall software. I believe you need to add them as safe attachments.
Don
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