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Former Member

SAP Hybris restriction only to HTML screen

Hybris C4C: How to assign a user HTML screen and Silverlight screen separately, In my screen all comes into same page.

For the same I tried by selecting HTML in Company Settings or Silverlight in field 'Client'. is there also a way to do so using Fine Tuning. This is a Vanilla system, And I already created a Service Agent with Admin Rights.

It was a bit easier in previous versions when it was only SAP C4C.

Appreciate your quick Answers.

Thanks in advance

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2 Answers

  • Best Answer
    Oct 29, 2016 at 01:03 PM

    Hi Rip,

    HTML and RUI belongs to the Business Users(End User) and Sliver light belongs to the admin.

    Create a new Business Role with the required Work centers except the Admin workcenter and assign the same to the required Business User.In this case he/she can only access the HTML and with the limited workcenters


    If you are making the RUI as the default and he/She can come to HTML.Still he/She can access the Sliverlight as admin workcenter is not assigned to him/her.

    Make RUI as your default is only applicable from 1611.



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    Former Member
    Jan 03, 2017 at 07:48 AM

    Hi Loganathan,

    Thanks for the response,

    Sorry for the lateness of reply. Yes, you are correct, this issue was resolved too.


    Ripunjay Ripun

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