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Former Member

failure to register xcelsiusextension.dll

Hi,

I am trying to install the trial version of Crystal dashboards on Windows 10 Pro. I cannot get it to install properly and get following error:

Error: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\XcelsiusExtension.dll failed to register Refer SCN link and SAP Notes for DFO related Errors
Contact system administrator for other errors

I genuinely have no idea how to tackle the problem. The program was running on a Windows 10 Pro on another machine and now refuses to install properly on a new Lenovo Ideapad. Could yo please help me. i want to make sure that the program runs before i buy it for what must now be the 8th time in 12 years.

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1 Answer

  • Mar 03 at 09:57 AM

    have you checked the PAM for compatibility of Windows Pro and dashboard version which you want to install.

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    • Former Member AMIT KUMAR

      Kumar, sorry for my late response: it is

      BuildVersion=14.2.5.2618.xcelsius_aurora42_sp_rel

      Windows 10 Pro Versio 1709, OS Build 16299.309