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author's profile photo Former Member
Former Member

Mobile client, issue with confirmation

Hello

When my engineers create a confirmation they open the service order and click on "Create Follow-up". A window called copy details opens and will default to our companies confermation form in the Type window. For one of my users this does not work. They get a "red" astirix in the window and have to select the SC from the drop down. Unfortunately this does not all him to select the six options below to get all the detail. Does anyone know how to set the default for the type?

Thanks

David

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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Jul 25, 2008 at 11:52 AM

    Hi,

    this looks like some customizing data is missing on this particular machine...

    Did you already check the subscriptions for <Business Transaction Customizing> and <Customizing Objects IV>?

    These include the Copy Control data for header and items.

    The CDB tables are

    CDBC_IT_COPY_IF

    CDBC_IT_COPY_MA

    CDBC_PR_COPY_MA

    and

    CDBC_ITPR_CPY_MA.

    Regards,

    Wolfhard

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