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SFSF-HCI Connection error: Invalid Company!

Mar 01 at 09:49 AM

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Former Member

I have a scenario where Employee details have to be send from Successfactor to 3rd party through HCI. After IFlow is deployed, following error comes in Monitoring:

Error Details com.sap.it.rt.adapter.sfsf.core.exception.SfsfLoginException: Login to the SuccessFactors system failed with error code FAILED_AUTHENTICATION. The error message is: Login failure due to the invalid company!Please suggest
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2 Answers

Praveen Tirumareddy
Mar 01 at 09:56 AM
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Hello,

The credentials you have used might not be having company ID mentioned.

Please select successfactors in the credentials uploaded and mention the company ID.

hope this helps.

thanks and regards,

Praveen T


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Former Member Mar 01 at 10:06 AM
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Hi Praveen

Thanks for your response.

I have mentioned Company ID provided by SF team. What exactly should be company id in this case? Where do we get the Company ID from? SAP suggested to put URL of API Center. But that also is not helping.

Thanks

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Hi Bala,

could you please try to login through web-UI and check if you have access.

Alternatively you could try checking the below URL:

https://apps.support.sap.com/sap/support/knowledge/public/en/2289037

hope this helps!!

thanks and regards,

Praveen T

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