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Redirect printer not working in rdp session with sap

Hi experts,

Users access Sap GUI attends rdp session of Windows server,but when they try to print a document in sap gui using redirected printers does not work, even appearing as completed in sp01. If we open a document (txt, pdf) on the server and send to print on the redirected printer it works, it just does not work sending directly from the sap. Do you know what that can be?

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