We're running EP6.0 SP20 and are implementing CRM 2007. My understanding is Ep7.0 is required for true CRM 2007 integration. What we're willing to settle for is an Iview that launches a new browser window for CRM -- this gets us SSO. This has worked for us but we're noticing a few issues when launching CRM from the Portal. For example we lose the Back arrows and a invalid image flickers in the upper left hand corner of the page during transitions.
To this point I've used the CRM Iview template when creating the link to CRM, is there something else I need to be doing?