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Bo Zhang

all SAP connection gone in SBOP analysis

Mar 02 at 03:33 PM | 53 Views

Hi expert,

following is the normal screen displaying all SAP connections, but my customer get complete blank window here. she is using analysis v2.5.3. can you please tell how to fix it.

capture.png (41.4 kB)
SAP Analysis for Microsoft Office
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5 Answers

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    Tammy Powlas
    Mar 02 at 03:37 PM

    Do they have the SAP Gui installed? Please check the saplogon.ini file on your customer's machine and compare it to yours. It should be in the C:\WINDOWS folder on the machine

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    Bo Zhang
    Mar 08 at 03:33 PM

    Hi Hafiz, I don't resolve the issue yet, please explain how to resolve it.

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    Hafiz Ali
    Mar 08 at 06:54 AM

    Hi

    Is this issue resolved. Or shall I explain the solution?

    Thanks

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    Hafiz Ali
    Mar 13 at 03:12 AM

    Hi

    Can you please share details of Excel version? Is it Office 2016 or 365

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    Bo Zhang
    Mar 16 at 01:40 AM

    it is office 2013

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