Do they have the SAP Gui installed? Please check the saplogon.ini file on your customer's machine and compare it to yours. It should be in the C:\WINDOWS folder on the machine
Hi Hafiz, I don't resolve the issue yet, please explain how to resolve it.
Hi
Is this issue resolved. Or shall I explain the solution?
Thanks
Hi
Can you please share details of Excel version? Is it Office 2016 or 365
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