Hello,
I manage the Over-the-counter Sales Order via Webservice I don't have issues when I provide the document ID myself but I want it to be generated by sap system. When I let the document ID blank, I get the following error : "The customer invoice request cannot be saved, because the preceding document ID missing. Report an incident." How can I fix this?
<?xml version="1.0" encoding="UTF-8"?> <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="http://sap.com/xi/SAPGlobal20/Global"><SOAP-ENV:Body><ns1:OvertheCounterSalesRequestBundleMaintainRequest_sync><BusinessDocumentBasicMessageHeader/><OverTheCounterSaleRequest><ObjectNodeSenderTechnicalID>test</ObjectNodeSenderTechnicalID><BaseBusinessTransactionDocumentID/><Name>POS TEST</Name><SettlementPriorityCode>1</SettlementPriorityCode><BuyerParty><InternalID>10000014</InternalID></BuyerParty><BillFromParty><InternalID>P1123</InternalID></BillFromParty><SalesUnitParty><InternalID>P1123</InternalID></SalesUnitParty><EmployeeResponsibleParty><InternalID>E0111</InternalID></EmployeeResponsibleParty><SalesAndServiceBusinessArea><DistributionChannelCode>01</DistributionChannelCode></SalesAndServiceBusinessArea><ShipFromLocation><InternalID>P1123</InternalID></ShipFromLocation><PricingTerms><PricingProcedureCode>PPSTD1</PricingProcedureCode><CurrencyCode>EUR</CurrencyCode></PricingTerms><Item><Product><InternalID>8424332698148</InternalID></Product><Quantity unitCode="EA">1</Quantity><QuantityTypeCode/><PriceAndTax><PriceComponent><TypeCode>7PR1</TypeCode><Rate><DecimalValue>66.7</DecimalValue><CurrencyCode>EUR</CurrencyCode></Rate></PriceComponent></PriceAndTax></Item></OverTheCounterSaleRequest></ns1:OvertheCounterSalesRequestBundleMaintainRequest_sync></SOAP-ENV:Body></SOAP-ENV:Envelope>
Thanks for your help
Dear Maxime,
I've checked this scenario and I would like to share one information with you.
I found that there is no item base transaction id tag under Item.
Please, check the xml schema for OTCS request and modify your request XML under the tag item
<Item>
<BaseBusinessTransactionDocumentItemID>XXX</BaseBusinessTransactionDocumentItemID>
<BaseItemCancelledIndicator>true</BaseItemCancelledIndicator>
<SettlementBlockedIndicator>true</SettlementBlockedIndicator>
<BaseItemInvoicingBlockingReasonCode>To</BaseItemInvoicingBlockingReasonCode>
<CancellationReasonCode listAgencyID="XXX">Toke</CancellationReasonCode>
<Description languageCode="EN">String 549</Description>
<CashDiscountDeductibleIndicator>true</CashDiscountDeductibleIndicator>
<Product>
Any doubt, please, let me know!
All the best!
Hello
What is the BaseBusinessTransactionDocumentItemID used for under item tag? I don't quite get it, why should I provide it?
Here is what I tried
<OverTheCounterSaleRequest><ObjectNodeSenderTechnicalID>test</ObjectNodeSenderTechnicalID><Name>POS TEST</Name><SettlementPriorityCode>1</SettlementPriorityCode><BuyerParty><InternalID>10000014</InternalID></BuyerParty><BillFromParty><InternalID>P1123</InternalID></BillFromParty><SalesUnitParty><InternalID>P1123</InternalID></SalesUnitParty><EmployeeResponsibleParty><InternalID>E0111</InternalID></EmployeeResponsibleParty><SalesAndServiceBusinessArea><DistributionChannelCode>01</DistributionChannelCode></SalesAndServiceBusinessArea><ShipFromLocation><InternalID>P1123</InternalID></ShipFromLocation><PricingTerms><PricingProcedureCode>PPSTD1</PricingProcedureCode><CurrencyCode>EUR</CurrencyCode></PricingTerms><Item><BaseBusinessTransactionDocumentItemID>10</BaseBusinessTransactionDocumentItemID><Product><InternalID>8424332698148</InternalID></Product><Quantity unitCode="EA">1</Quantity><QuantityTypeCode/><PriceAndTax><PriceComponent><TypeCode>7PR1</TypeCode><Rate><DecimalValue>66.7</DecimalValue><CurrencyCode>EUR</CurrencyCode></Rate></PriceComponent></PriceAndTax></Item></OverTheCounterSaleRequest><br>
I Still have the same error.
I know it is working when I provide the BaseBusinessTransactionDocumentID under the "over the counter request" tag. But I should not provide it. I want SAP to generate the ID for me as I save a new order (just like the standard Sales Order process).
At this point I don't know if it is a bug, a mis-configuration in Sales Order or if it is just not possible to achieve? If so that's kind of a drawback.
Best Regards
Hi Maxime,
The BaseBusinessTransactionDocumentID is requirement, and the BaseBusinessTransactionDocumentItemID is not.
The BaseBusinessTransactionDocumentID, we can get it in the BO CustomerInvoiceRequest, I think the webservice is imperfect.
Best Regards,
Benny Huang
Okay, I did report an incident but I had no news for a month now, I don't know if it is going to be corrected or not...
It seems very painful for a Point of Sale integration if we have to handle the Over-the-counter-Sales DocumentID.
Thanks for your input.
Regards
Hi Maxime,
The worst method is create a custom BO, create a webservice for the custom BO, when the custom BO save, triger an integration to create the Over-the-counter-Sales Document, I haven't try it, but I think it can achieve in theoretically feasible.
Good luck and Best Regards.
Benny Huang