Dear Maxime,
I've checked this scenario and I would like to share one information with you.
I found that there is no item base transaction id tag under Item.
Please, check the xml schema for OTCS request and modify your request XML under the tag item
<Item>
<BaseBusinessTransactionDocumentItemID>XXX</BaseBusinessTransactionDocumentItemID>
<BaseItemCancelledIndicator>true</BaseItemCancelledIndicator>
<SettlementBlockedIndicator>true</SettlementBlockedIndicator>
<BaseItemInvoicingBlockingReasonCode>To</BaseItemInvoicingBlockingReasonCode>
<CancellationReasonCode listAgencyID="XXX">Toke</CancellationReasonCode>
<Description languageCode="EN">String 549</Description>
<CashDiscountDeductibleIndicator>true</CashDiscountDeductibleIndicator>
<Product>
Any doubt, please, let me know!
All the best!
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