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Jul 20, 2008 at 01:44 AM

Client Deleted a folder

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Issue is:

BO XIr2 SP2 running Win2K3

Repository is Oracle 10g

Client u201Caccidentlyu201D both clicked the delete folder button and the box asking if he was sureu2026folder that was deleted contained about 58 reports that the client needs. Client had created these reports directly in production, without creating them in a development area, and directly in the repository, not having personal copiesu2026so these are the only copies of the reports. No .BIAR backup files were created.

We did both an Oracle recovery for the repository and a windows recovery for the Windows server. The backups were not from identical times, but we donu2019t believe there was much that occurred between the times of the backups.

Of the 58 reports that were in the folder, we now are able to see them all, however only around 10 of them will run.

Some fail with the following error:

Web Intelligence cannot perform the intended action on this document (Error: WIS 30650)(Error: INF)

The rest fail with the following error:

An internal error occurred while calling the u2018openDocumentMDPu2019 API. (Error: WIS 30270)(Error: INF)

If I try and use the import wizard to create a .BIAR file with these reports, about 18 of them error out with a message stating that the file is not found in the following location:

frs://Input/a_142/004/000/1166/cdz9c4507205f11cf8.wid

We have confirmed that these files are missing. For the files that are still in the input file repository, I have tried exporting them to a .BIAR file, deleting from the system, and then reloading from the .BIAR file, and they continue to error with the same error message.

We found the following article:

How to restore folders and reports that have been accidentally deleted from Infoview

KBase Article ID:8099064

Article refers to: BusinessObjects Enterprise XI

But it does not appear to have helped.

Any ideas would be greatly appreciated.