Hi guys,
we want to use return delivery in SRM for confirmation in ECS.
I think in SRM its hard coded that movement type 122 is used. Movement type 122 in the backend requires a reason for the return delivery. That error rmessage is populated in SRM. But as far as I can see there is no field in SRM available for entering the reason. In effect the return delivery in SRM cannot be posted as long as I cannot enter a reason.
How to deal with this situation.
I guess I'm making a mistake or I'm getting blind that I cannot detect the field for return reason. What's the solution?
Best Regards!
Dieter