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Customer Hierarchy Delta replication ECC to C4C

Hello Experts,

I have a question regarding Customer Hierarchy Delta replication from ECC to C4C.Can you help !!


Ques: We are facing issue with Account Hierarchy delta replication from ECC to C4C. There were changes made to Account Hierarchy in ECC but those changes are not replicated to C4C. We have also scheduled program 'RCOD_CUSTHIER_TIME_SLICES' daily in ECC to capture delta changes but changes are not replicating to C4C.

Did anyone faced similar issue? Appreciate your help.
Thanks
Sumit Sharma

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1 Answer

  • Best Answer
    Feb 28 at 04:29 AM

    Hi Sumit

    Please check if Change Pointers are set up for Account Hierarchy in your ERP system

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