Hi,
We have a customer with credit limit 0. When trying to create a sales order for this customer against advance payment the sales order is credit blocked. Why is a credit block being applied when payment has been made in advance?
FBL5N shows a balance of 6,900.00-
Checking this customer in FD33 shows:
Receivables: 6,900.00-
Special liability: 6,900.00
Sales value: 0.00
I created a new customer in the same credit control area and raised a dummy sales order for the same amount. This was saved without any credit block. For the bew customer, FD33 shows:
Receivables: 0.00
Special liability: 6,900.00-
Sales value: 6,900.00
This is as it should be. Why is the original customer showing receivables for 6,900.00- when there are no receivables and how to correct this? Help is appreciated, thanks.
Regards