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Former Member
Jul 18, 2008 at 05:26 AM

Credit block on advance payment

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Hi,

We have a customer with credit limit 0. When trying to create a sales order for this customer against advance payment the sales order is credit blocked. Why is a credit block being applied when payment has been made in advance?

FBL5N shows a balance of 6,900.00-

Checking this customer in FD33 shows:

Receivables: 6,900.00-

Special liability: 6,900.00

Sales value: 0.00

I created a new customer in the same credit control area and raised a dummy sales order for the same amount. This was saved without any credit block. For the bew customer, FD33 shows:

Receivables: 0.00

Special liability: 6,900.00-

Sales value: 6,900.00

This is as it should be. Why is the original customer showing receivables for 6,900.00- when there are no receivables and how to correct this? Help is appreciated, thanks.

Regards