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Can not void a check win paid from a down payment invoice

Former Member
0 Kudos

I am working on a problem where we can not void a check to adjust the posting date of the payment.

It would seem that the issue lies with the AP down payment invoice since the error message is

"Cannot cancel a document with down payment that was drawn to invoice {3703-6]"

any ideas would be greatly appreciated

Thanks,

John-Michael

Accepted Solutions (1)

Accepted Solutions (1)

former_member708266
Contributor
0 Kudos

Dear,

Please first check whether the payment did select some down payment or not.

If it did, for your issue, I am sorry to say that we don't have workaround from the point of view of system. We would like to recommande customer to consult with his accountant in order to by-pass the mistake he had done

using standard application processes.

After double confirmed with development,this issue is currenct system behavior.The reply is:

1) payment for the down payment invoice cannot be cancelled if it was

withrawn to AR invoice. It can be done after the AR invoice will be

credited.

However, we have another problems:

2) the invoice cannot be credited if it closed/reconciled.

And one more:

3) cancelling of the manual reconciliation does not open the invoice.

So according all these information the system behaviour is correct and we can do nothing here.

Thanks

Regards

Apple

Former Member
0 Kudos

Dear Apple,

Thank you for the heads up. I will submit a change request to hopefully get this functionality altered in a future patch.

Have a great day,

John-Michael

kedalenechong
Participant
0 Kudos

Hi John/Apple

Please confirm the system behaviour is still the same in SAP version 9 PL 8?

Answers (0)