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Former Member
Jul 17, 2008 at 06:10 PM

unhandled win32 exception occurred in crw32.exe [4316]

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Hey all! I'm a Crystal Reports newbie trying to pinch hit a problem that we're having.

In Crystal 2008 we have a report that when run against certain criteria (i.e. data) causes CR to crash with the following error:

"An unhandled win32 exception occurred in crw32.exe [4316]"

I did some searching and haven't found any info related to this. Is there a place I can post a bug report? The issue seems to occur after it's read all the records and generated the content, and seems to be happening when producing the exported file; I tried PDF and HTML formats and have the same issue.

We were able to narrow down specific records that when excluded allowed the report to work properly. But in looking at the data there's nothing particularly outstanding, just text and dates.

The Visual Studio debugger provides the additional information:

Unhandled exception at 0x00681a2a in crw32.exe: 0xC0000005: Access violation reading location 0x00000008.

00681A2A mov ebx,dword ptr [eax+8]

Windows also provides some additional info:

AppName: crw32.exe AppVer: 12.0.0.796 ModName: crw32.exe

ModVer: 12.0.0.796 Offset: 00281a2a

Any ideas? Thanks!