Hi, I am having a problem with the JDC address field on the Contract Account being updated with the standard mailing address when the customer uses a different mailing address other than the service address (connection object). This is causing an issue when we try to post FICA charges or dunn at an account that is using an out of state mailing address.
Has anyone had this issue? What did you do? I was under the impression that the JDC addr field was being populated from the connection object.
Thanks