When we r sending mails from the interaction center Webclient,few mails are recorded (in interation record ) with the following error
An exception occurred in inbound plug IP_INBOUNDPLUGID of target view MailMain
An exception has occurredException Class CX_SY_RANGE_OUT_OF_BOUNDS
Text: Part-field access (offset = 0, length = 9) to a data object of the size 0 exceeds valid boundaries.
Source Text Row: 82
what is this error and reason for this error.Pls help.