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Marketing Area in csv

In the new hybris marketing 1802 cloud version,

the template for Interactions upload contains the column MKT_AREA_ID.

However the template for Contacts upload does not contain this column and when adding it the import monitor shows "Attribute name MKT_AREA_ID is invalid. Attribute values are ignored.."

Is this normal?

The SAP Help page does mention how to update existing data on this page:

https://help.sap.com/viewer/ac1eab4c66bc490da7ac2c378c46b0e7/1802%20500/en-US/1db7fd6ea77f48e5a427ac88ce445c78.html

but it should be possible to maintain it via a csv upload immediately as well, no?

Kr,

Joyca

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3 Answers

  • Feb 27 at 01:39 PM

    Hi Joyca,

    Can you check if the metadata for interaction Contacts for CUAN_IMPORT_SRV has the field for Marketing Area.

    If so then it seems to be an issue with CSV Upload i think both use separate odata's.

    And as mentioned in the link you can design your own methods to identify and update the Mkt_area for contacts.

    Thanks

    Vineet

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  • Feb 27 at 02:14 PM

    Hi,

    Yes, the odata metadata does contain the Marketing Area.

    The problem is that business user can't use odata.

    If they have some file from some contest or offline event then they need to be able to use csv, and they need to be able to indicate the correct marketing area.

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  • Apr 05 at 09:53 AM

    If anyone else would be experiencing this issue, I created an Idea on SAP Influence on which you can vote:

    https://influence.sap.com/sap/ino/#/idea/209795

    Kr

    Joyca

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