Check Price and Availability App - No product data available but getting customers

[deep_desai2]

We have implemented all SD Fiori Standard Apps. For Check Price and Availability app, I have done the necessary configurations as per the implementation document in SIMGH and required BADIs. I am getting the option to select the customers but these customers do not show any items.

Anything that we are missing?

Also, Create Sales Order,Track Sales Order apps is working .

[jtaylor]

Hi deep.desai2,

Do you see any errors in the browser console log or failed requests in the developer tools network trace?

[deep_desai2]

There is no error in the browser console.
Chrome Developer tools has the last call made to

/sap/opu/odata/sap/SRA016_PRICE_AVAIL_SRV/Customers(CustomerID='4000000',SalesOrganization='CEMW',DistributionChannel='DI',Division='15')/Products?$skip=0&$top=15&$inlinecount=allpages&sap-client=900&sap-client=900

with respone as 200 Ok but the Product count comes as 0 only.

Do we need to maintain the product data in a specific table?

[jtaylor]

I would check the following KBA, but beyond that, check SU53 in the backend after getting no records.

https://launchpad.support.sap.com/#/notes/2533228

[deep_desai2]

We are not able to access the KBA you have provided. Is it available publicly? Can you attach the note here?

SU53 also shows no errors on the backend.