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author's profile photo Former Member
Former Member

Need to add Createdby in the inbox in CRM_IC

Hi gurus,

I need to add the Created by in the tranction CRM_IC inbox option.

Please guide me.

Helpfule answers will be rewarded.

Thanks,

Suresh

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 23, 2008 at 03:48 AM

    hi Suresh,

    You will have to take technical help in this if you are a functional.

    Navigate to the Agent inbox search results ,identify the view

    open the view in the crm_wd_workbench and change the column name and accordingly put the required code.

    hope it helps

    Regards

    Raj

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