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Why am I not able to use Work Center in Shift Note ?

IW21 - Shift Notes Notification:

When I fill the gap "Work Center" the following pop-up appears (COCF255):

The work center or hierarchy GWE cannot be used for one of the following reasons:

  • The work center or hierarchy does not exist in the system
  • No shift note type has been entered in the work center or hierarchy
  • The notification type entered in the work center or hierarchy differs from the current notification type.
  • You are not authorized to create a shift note for this work center or hierarchy (authorization object C_COCF_SRA or C_COCF_SRH).

I am almost sure all the conditions are fulfilled.

It must be sth with configuration.

Where are settings linking Work Center with Shift Notes Type?

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2 Answers

  • Feb 27 at 04:19 AM

    Hi,

    This is because of the Shift Note type you have assigned to the work centre.

    SPRO - Plant Maintenance and Customer Service - Maintenance and Service Processing - Shift Reports/Notes - Settings for Shift Notes - Make Settings for Shift Note Type

    For the Shift Note, check whether the Use is assigned has Independent Shift Note, if you use this option, then you will not be able to create the shift note via SHN1. Put F1 in these fields to understand better.

    Regards

    Terence

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    • Hi Anna,

      Check out if these are the combinatons, you have used.

      Independent Shift Note - Based on your config, it should work when you create via SHN1, but the same will not be available to create via IW21

      Try to choose the work centre from drop down and check.

      Screen Area - If you choose this, it should work via IW21, but not to SHN1.

      In case if you choose Origin as Work Centre / Hirarachy - you will get a screen with work centre

      In case if you choose Origin as Functional Location / Equipment, it will look same like Notification screen.

      Regards

      Terence


  • Feb 27 at 08:28 AM
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