I am trying to load a flat file to PSA using a Process Chain. This process chain is scheduled daily, but failed yesterday with the following error:
Error message from the source system
An error occurred in the source system.
Caller 09 contains an error message.
The error occurred in Extractor .
Refer to the error message.
How you remove the error depends on the error message.
If the source system is a Client Workstation, then it is possible that the file that you wanted to load was being edited at the time of the data request. Make sure that the file is in the specified directory, that it is not being processed at the moment, and restart the request.
The file is present on the application Server as well.