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Unable to open integration Builder in SAP PI

Hello All,

I am trying to access Java stack of SAP PI 7.1 (SP21) through citrix's IE browser. I could able to open RWB, NWA however i am unable to open Integration Builder and ESR.

As these two components need Java web start file, which is part of JRE. I have already installed required JRE in my local machine. Should i install JRE in citrix server as well, as i am using Citrix's browser?

I dont have issue with user roles, as i am able to open same in client laptop.


Shivshankar A

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1 Answer

  • Feb 26, 2018 at 10:46 AM

    Hi Shivshankar,

    You need to have Java (Web Start) installed on any machine that you are using to access the Integration Builder and ESR. So, yes, it needs to be installed on Citrix.

    See the wiki Troubleshooting PI ESR and Integration Builder Logon Issues, for details on using the tools.


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