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Former Member
Jul 15, 2008 at 12:18 PM

E-mail Sending in crm ic webclient

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Hi,

I don't know how i define a user, who will login interaction center with his/her password and send e-mail to the agent.

My question is not definin a user! I don't know how can i make and test e-mail settings?

Please answer detailed, because i am new at crm.

Thanks