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Former Member
Jul 15, 2008 at 08:04 AM

Apache Tomcat service failing every minute


Hi there,

We have been running Business Objects Edge with WebIntelligence for several months now without issue. The server runs Windows 2003 and SQL2000, with Tomcat 5.0.27. There are also 2 other seperate Tomcat 4.0 instances running for other applications. The server configuration has not changed since Edge was implemented, no other software has been installed.

The server is scheduled to reboot every weekend, which doesn't normally cause an issue. However, after last weekend, I am unable to access WebIntelligence. The windows system log shows this every minute:

"The Apache Tomcat 5.0.27 service terminated unexpectedly. It has done this 514 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service."

I can't see anything at all in the windows application log, and I don't think there's anything relevant in the Tomcat logs. Task manager shows the Tomcat5.exe service consuming a large amount of CPU for a minute or so, then being assigned a new PID as the service fails.

I have tried restarting the server again, but with no luck. Please help as it's a critical business system that we've been without for a day already!