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Former Member
Jul 15, 2008 at 05:03 AM

collection management & CRM scripts

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Hi We want to connect SAP collection & dispute management with CRM interaction center. The data for collection will flow into CRM interaction center. Based on this data scripts should be generated to ask question with customer. Can some body tell me how can we integrate this two for collection calls.

Edited by: Nik Wallace on Jul 15, 2008 9:21 PM